FREQUENTLY ASKED QUESTIONS
Which payment methods do you accept?
We accept major credit cards such as Visa, MasterCard, American Express and Discover. We also offer secure payments via PayPal.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status and location of your package.
What is your return policy?
We have a hassle-free returns policy. If you are not completely satisfied with your purchase, you may return it within 14 days for a full refund or exchange.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
How can I contact customer support?
You can reach our customer support team by email at Email or use our contact form. Our support team is available during our regular business hours.
Are your products cruelty-free and environmentally friendly?
Yes, we are committed to offering cruelty-free products that are environmentally friendly whenever possible. We value sustainability and ethical practices when selecting products.
Can I change or cancel my order after it has been placed?
We strive to process orders quickly. If you need to change or cancel an order, please contact our customer support team immediately. We will do our best to accommodate your request if the order has not yet been shipped.
Is my personal information safe when I shop on your website?
Yes, we take your privacy and security seriously. Our website uses the latest security measures to protect your personal information.